Privacy Policy
We value your trust. This document outlines how we collect, use, and protect your personal data at Fixspire.
Introduction
Welcome to Fixspire's Privacy Policy. IHSUK TECH PRIVATE LIMITED ("IHSUK Tech", "we", "our", or "us") operates the Fixspire platform. This policy outlines our practices relating to the collection, storage, usage, processing, and disclosure of personal data.
By using Fixspire, you agree to the collection and use of information in accordance with this policy. We are committed to protecting your personal information and your right to privacy.
Data We Collect
Data You Provide
- Contact Data (Name, email, phone)
- Identity Data (Business name, GST, KYC)
- Operational Data (Customer lists, service records)
- Payment Data (UPI IDs, transaction logs)
Automatically Collected
- Technical Data (IP address, device ID)
- Usage Data (Feature usage history, logs)
- Location Data (When enabled for scheduling)
- Cookies & Session Data
How We Use Your Data
Account Security & Verification
To verify your identity and secure your account.
Service Delivery
To provide core features like invoicing and scheduling.
Communication
To send service alerts, updates, and support messages.
Improvement & Analytics
To analyze usage patterns and improve our platform.
Cookies & Tracking
We use cookies to enhance your experience. These small text files help us understand how you use our site and remember your preferences.
Data Sharing
We may share data with:
- Service providers (e.g., hosting)
- Legal authorities when required
- Internal business units
Your Rights
You have the right to:
- Access your personal data
- Request data correction
- Request deletion (account removal)
- Withdraw consent
Additional Information
Account Deletion
Request deletion by emailing privacy@ihsuktech.com. Some data may be retained for legal compliance.
Data Location
Data is processed in India. We comply with DPDPA 2023 standards.
Security
We use encryption and strict access controls to protect your information.
Retention
We strictly retain personal data only as long as necessary for services.
Grievance Officer
Contact us regarding any privacy concerns.
IHSUK TECH PRIVATE LIMITED
383 Falg Enclave Phase II, Bareilly
Uttar Pradesh, India 243001